Basic Wyndscent Unit Maintenace
NOTE: make sure you read the provided instructions before operating the Wyndscent Unit.
If your Wyndscent Unit doesn't seem to be vaping like it should, please watch the maintenance video below and perform the basic maintenance steps.
Clean Your Coil
It is a good maintenance practice to clean your coil on a regular basis. Simply take a q-tip or the provided cleaning tool and insert into the the center of the coil. Cleaning the coil takes away any residue buildup that might be hindering the unit from outputting the most vapor possible.
Clean Your Control Section
If the top of your control section has residue built up, carefully clean it with a q-tip (make sure to NOT insert the q-tip into the hole that goes down into the control section).
NOTE: If you properly store the Wyndscent Unit, any residue buildup will be very minimal. It is always best to remove the tank section of your unit when you are not using the unit. It is also best to store the tank section UPSIDE DOWN to avoid any leakage.
Keep Your Battery Charged
If your unit isn't putting our much vapor, make sure your battery is fully charged. A single charge should go for 25 hours of runtime, but a fully charged battery will always perform the best.
Keep Your Threading Greased
Included with your Wyndscent unit should be a small package of grease. If your unit's sections do not unscrew easily, it is a good idea to apply some grease to the threading with a q-tip.
If for some reason your unit doesn't seem to be vaping at all (even after following the above maintenance tips), go through the trouble shooting steps below.
1. Make sure your unit is actually on. You should be seeing a green or red light on the front of the unit (red = standby mode, green = run mode). The green light will be blinking when the unit is activated (vaping).
2. Make sure you don't have the sections of the unit tightened down too far. There is no need to be a guerrilla. Simply loosening the sections of the unit often fixes the problem.
If you have followed the above steps and your unit is still not working properly, don't hesitate to reach out to us at firstname.lastname@example.org and explain your problem.