FREE STANDARD SHIPPING ON ALL ORDERS OVER $149. Use Code FreeShipNow. Only in continental US.

Returns & Warranty

Wyndscent offers the following Shipping Policy


All of our products will be shipped within 7 business days of transaction completion (usually with ship out within 2-3)

 

Returns

 

There is a 20% restocking fee on the return of unused/unopened product. Returns must be made within 30 days of purchase.

No returns on Closeout Items.

 

Warranty

WYNDSCENT 1 year limited warranty on the unit for Manufacturer Defect from date of purchase as proved by customer purchase receipt - WYNDSCENT Coil, Battery and Charger excluded. Covered components included but may not be limited to Cap, Tank, Control Unit, & Power Base. This warranty will not apply to any WYNDSCENT products that have been damaged by lightning, water, neglected, altered, abused, or used for a purpose other than the purpose for they were provided, repaired by you or any other party, used in conjunction with a third party product or products not approved in advance by WYNDSCENT, or otherwise used in a manner inconsistent with any instructions provided by WYNDSCENT. Customer should follow WYNDSCENT recommended care instructions. WYNDSCENT Coil has limited 30 day warranty from date of purchase as proved by customer purchase receipt. Warranty covers Manufacture Defect. This warranty will not apply to any WYNDSCENT coils that have been damaged by lightning, water, neglected, altered, abused, or used for a purpose other than the purpose for they were provided, repaired by you or any other party, used in conjunction with a third party product or products not approved in advance by WYNDSCENT, or otherwise used in a manner inconsistent with any instructions provided by WYNDSCENT. Customer should follow WYNDSCENT recommended care instructions. WYNDSCENT Battery and Charger have limited warranty of 6 months from date of purchase as proved by customer purchase receipt. Warranty covers Manufacturer Defect. This warranty will not apply to any WYNDSCENT Battery or Charger that have been damaged by lightning, water, neglected, altered, abused, or used for a purpose other than the purpose for they were provided, repaired by you or any other party, used in conjunction with a third party product or products not approved in advance by WYNDSCENT, or otherwise used in a manner inconsistent with any instructions provided by WYNDSCENT. Customer should follow WYNDSCENT recommended care instructions.

If you ever have any problems, don't hesitate to contact us at info@wyndscent.com.

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