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      Wyndscent offers the following Return Policy

      • There is a 20% restocking/repackaging fee on unused product that is returned. Returns must be made within 30 days after purchase.
      • No Returns on Closeout Items.

      Wyndscent offers the following Shipping Policy

      •  All orders will be shipped within 2 business days of transaction completion (usually ships next day except for the weekends). Overnight orders must be placed before 3:00 pm to ship the same day. Due to COVID-19 shipping may be delayed as all shipping carriers have been experiencing very high shipping volumes.

      Wyndscent offers the following Warranty

      • WYNDSCENT 1 year limited warranty on the unit for Manufacturer Defect from date of purchase as proved by customer purchase receipt - WYNDSCENT Battery and Charger excluded. This warranty will not apply to any WYNDSCENT products that have been damaged by lightning, water, neglected, altered, abused, or used for a purpose other than the purpose for they were provided, repaired by you or any other party, used in conjunction with a third party product or products not approved in advance by WYNDSCENT, or otherwise used in a manner inconsistent with any instructions provided by WYNDSCENT. Customer should follow WYNDSCENT recommended care instructions. WYNDSCENT cartridges have limited 30 day warranty from date of purchase as proved by customer purchase receipt. Warranty covers Manufacture Defect. This warranty will not apply to any WYNDSCENT cartridges that have been damaged by lightning, water, neglected, altered, abused, or used for a purpose other than the purpose for they were provided, repaired by you or any other party, used in conjunction with a third party product or products not approved in advance by WYNDSCENT, or otherwise used in a manner inconsistent with any instructions provided by WYNDSCENT. Customer should follow WYNDSCENT recommended care instructions. WYNDSCENT Battery and Charger have limited warranty of 6 months from date of purchase as proved by customer purchase receipt. Warranty covers Manufacturer Defect. This warranty will not apply to any WYNDSCENT Battery or Charger that have been damaged by lightning, water, neglected, altered, abused, or used for a purpose other than the purpose for they were provided, repaired by you or any other party, used in conjunction with a third party product or products not approved in advance by WYNDSCENT, or otherwise used in a manner inconsistent with any instructions provided by WYNDSCENT. Customer should follow WYNDSCENT recommended care instructions.

      If you ever have any problems, don't hesitate to contact us at info@wyndscent.com.